Policies

Cold food orders for up to 20 people (i.e., continental breakfast, sandwich lunch): by at least 2pm the day before required, in order to guarantee the delivery time requested. Requests placed with less notice may still be accommodated, but cannot be guaranteed.

Order changes: Once an order is placed, any subsequent changes (i.e., number of guests, delivery time, etc.) should be made by the person who initially placed the order, to avoid miscommunication. An E-mail changing the information must be submitted. Any changes submitted less than 24 hours will still be fully chargeable.

Last minute changes as well as late orders may incur additional service charges.

All Prices are based Per Person and are exclusive of VAT.

Any request for hot food or menus other than the agreed meeting room menus must be requested at least 72 hours before the event and will be subject to availability. These bespoke menus will be priced individually and may incur additional charges to both produce and serve.

Cancellations

Cold food orders for up to 20 people: a minimum of 24 hours notice is required to avoid a full or partial cancellation fee.